Our Protective Measures in Store for Covid-19 |
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As we collectively navigate the unprecedented nature of COVID-19, our team continue to work on the frontlines to provide essential healthcare services to our communities, while ensuring our stores and staff remain safe and healthy.
We wanted to share a number of important steps we are taking to promote and protect your health during this time.
We wanted to share a number of important steps we are taking to promote and protect your health during this time.
INCREASED HYGIENE PRACTICES
We continue to practice increased hygiene measures in our pharmacies. This includes regularly disinfecting the in-store equipment, workstations and cash registers, strict hand washing policies, and offering benefits for staff to stay home if they experience symptoms.
Furthermore, many of our locations have implemented these additional measures:
Social Distancing In-Store: Please keep a 2-meters distance from other customers and staff when you visit your pharmacy and follow the infection prevention guidelines established in each store.
Contact-less Payment: Where possible, we ask that customers use contact-less methods of payment. The transaction threshold for these types of transactions have been temporarily increased, when possible.
Feel Sick, Stay Home: Customers experiencing symptoms of fever, cough, or shortness of breath are asked not to enter the pharmacy. Contact your Public Health Authority for assessment and call the pharmacy to arrange ways to have your health and wellness needs met.
We continue to practice increased hygiene measures in our pharmacies. This includes regularly disinfecting the in-store equipment, workstations and cash registers, strict hand washing policies, and offering benefits for staff to stay home if they experience symptoms.
Furthermore, many of our locations have implemented these additional measures:
- Installation of hand sanitizing stations at the entrance of the pharmacy.
- Patient triage protocols to better identify their needs, as well as assess if they’re experiencing any symptoms.
- Implementation of protective materials in frequently used areas, for example plexiglass barrier, stickers on the floor to mark safe distancing while waiting in line, restriction of high-traffic areas.
Social Distancing In-Store: Please keep a 2-meters distance from other customers and staff when you visit your pharmacy and follow the infection prevention guidelines established in each store.
Contact-less Payment: Where possible, we ask that customers use contact-less methods of payment. The transaction threshold for these types of transactions have been temporarily increased, when possible.
Feel Sick, Stay Home: Customers experiencing symptoms of fever, cough, or shortness of breath are asked not to enter the pharmacy. Contact your Public Health Authority for assessment and call the pharmacy to arrange ways to have your health and wellness needs met.
USE OF HOME DELIVERY AND ELECTRONIC RENEWALS AT YOUR CONVENIENCE
Avoid unnecessary errands, including visits to your pharmacy. We offer alternatives that will allow you to receive your medication and items directly to your home including:
- Delivery services for medication and other items. Call pharmacy directly for availability and to arrange details.
- Ask your doctor to provide your prescription directly to your pharmacist via fax or by phone.
- Use our online renewal and submission service for your medication prescriptions through our mobile application.
MODIFYING STORE HOURS
You may see special hours that differ from normal operating hours. We apologize for any inconvenience this may cause.
MANAGING APPROPRIATE SUPPLY OF PPE AND PERSONAL HYGIENE ESSENTIALS
Personal Protective Equipment (PPE) and personal hygiene items are in high demand. If you are seeking these types of products, please call your pharmacy to verify product availability before visiting.
Product limits have been established for certain items, in order to ensure they remain available for the largest number of people.
Some items may be out of stock. We are working hard with our suppliers to replenish and refill shelves as new stock becomes available. Some products may not be available at your pharmacy at this time, including: face masks, protective gloves, and hand sanitizer.
WE’RE HERE FOR YOU
